Laila is the aristocratic daughter of Valentin, the owner and CEO of Hyperspace Logistics, the company that oversees all inbound and outbound freight for The Omphalos. Although fabulously wealthy, she has no interest in the high society that she's been conditioned for and is constantly striving against her noble heritage. She hates being treated as upper class, even though she can't help her proper demeanor and struggles with crass speech.

Despite her typical decorum, she flies into a rage whenever anyone speaks disparagingly of her sister (or she interprets them as doing so). Although she cannot shake her high-status verbiage, she will unleash a torrent of denigrating language on anyone who demeans her sister. She always expresses shame afterward, but it's half-hearted, as though she doesn't truly regret it.

Her sister, Lumi, has a rare autoimmune disorder that prevents her body from properly regulating its temperature. Laila is desperate to find a cure for her, hoping that The Unda will have what they need. As such, she is close friends with Vita, the resident apothecary, and is quick to enlist the help of Muses. Her questline involves scouring The Unda for obscure flora until a cure is found for her sister, after which Laina can be recruited permanently.